Effective October 14, 2024
This notice describes the Privacy Policy that applies to all information collected or submitted when you install or use the DialogoVivo application or any of the other proprietary software applications or services we provide, and when you visit our website (all of which are referred to collectively herein as the "DialogoVivo Technologies"). The DialogoVivo Technologies are owned and licensed by DialogoVivo (referred to herein as "we," "us," "our," "DialogoVivo").
We understand your concerns about privacy. We want you to understand what types of information we collect and what may happen to that information if you install the DialogoVivo application, visit the DialogoVivo website, or use any of the DialogoVivo Technologies.
You are not required to create a user account or provide any personal information in order to visit the DialogoVivo website. You are required to create a user account, however, to use our application. During registration, you are required to provide a name, password, and valid email address.
We also collect information if you contact us for support or help, submit an application, or otherwise communicate with us. The information which you supply to us enables us to customize and enhance the services we provide to you. In addition, it helps us communicate with you about our news, events, promotions, and new products.
If you choose to subscribe to our paid subscription service, our third-party payment processors will collect and handle your credit card and related payment information. Such third-party processors’ use of your personal information is governed by their respective privacy policies.
Users are solely responsible for any data, content, or code they upload, save, or share using the DialogoVivo service.
If you save HTML and/or JavaScript in Notes (e.g., via sending the entire web page from a browser using a browser plugin, or copying some HTML content directly), this code can contain cookies saving mechanisms or other scripts, and DialogoVivo can't prevent or manage it—all behavior produced by code saved by you is your responsibility, and DialogoVivo is not liable for any harm or damage or any other consequences resulting from such code.
Users must not upload malicious code or content that could harm the service or other users.
DialogoVivo is not responsible for any issues arising from user-uploaded content or code, including potential security risks or data breaches caused by such content.
In addition to the information that you provide to us when you register for a user account, we collect information about the URLs, titles, and content of the web pages and other information you save to DialogoVivo. The types of information we collect include your browser type, device type, time zone, language, and other information related to the manner in which you access the DialogoVivo Technologies. If you are on a mobile device, we collect the advertising identifiers provided by Apple on iOS and by Google on Android. You can change this identifier in your device settings. We also collect information about your use of the DialogoVivo Technologies so that we can provide our services. For example, as a part of providing DialogoVivo's syncing features, we sync information about the items that you save and view within DialogoVivo so that your list, tags, scroll position, and other account and usage information may be synced across all of your devices.
We use one type of cookies for the following purposes:
We use your personal information to respond to your requests and perform our contract with you. We may do this, for example, by using your contact information to respond to your inquiries, to provide customer support, and to supply any products or services you have requested. In addition, if you choose to use the DialogoVivo Technologies to share content with another person, we will use the recipient's email address or user account information to provide that service, but we will not use that email address for any other purpose.
We also have a legitimate business interest to operate and improve our services, such as saving articles, videos, or other content to DialogoVivo and making such content and recommendations available to you at a later time on any device that you use to access the DialogoVivo Technologies. We also use non-identifying, aggregated information to analyze the manner in which the DialogoVivo Technologies are used, which also allows us to improve our services. The aggregated information we use includes the manner in which articles, videos, or content have been accessed, saved, and shared. We may use aggregated information to offer a list of top sites or content, to make recommendations to our users, to report on usage and trends, to improve the products and services that we offer, or to develop new products and services.
Except as set forth below, we do not share any personally identifiable information unless you expressly agree that we may do so.
If you choose to, you may connect your DialogoVivo account to third-party applications to enable additional features like saving from your favorite apps or other unique features third-party developers have created. We have set up controls in the DialogoVivo application so that you can control the information that is shared with third-party providers of products and services. For example, you may be informed that another app that you use wants to connect to your DialogoVivo account. In some cases, such apps will request access to certain data in your DialogoVivo account, such as your DialogoVivo list or your preferred topics, sites, and authors (which we have developed based on the content you have saved to DialogoVivo), so that they can customize their services. Before such access is provided, however, you will be asked to authorize the sharing of any such information.
Although the DialogoVivo Technologies may be used in conjunction with third-party products and services, we are not affiliated with, and have no control over, such third parties. Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you, and we encourage you to check the privacy policy of each third-party provider of products or services that you choose to connect your DialogoVivo account to. If you use DialogoVivo to save content from YouTube, that content will be made available to DialogoVivo via the YouTube API Services but will still be hosted by the YouTube site. Your use of YouTube content will be subject to the Google Privacy Policy.
We may work with trusted third parties to facilitate one or more aspects of the products, services, or features that we provide to you, and we may provide some of your personal information directly to these third parties. For example, as discussed above, we may use a third-party payment processor to process payments for our paid subscription service. These parties are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide to them for any other purpose other than those discussed above, unless you have explicitly agreed or given your prior permission to them for additional uses.
In the event that we or certain of our assets are acquired, user information may be included among the transferred assets.
Although we strive to protect the personal information of our users, we will release personal information if required by law or in the good-faith belief that such action is necessary. We follow the law whenever we receive requests about you from a government or related to a lawsuit. We will notify you when we are asked to hand over your personally identifiable information in this way unless we are legally prohibited from doing so. When we receive requests like this, we will only release your personally identifiable information if we have a good-faith belief that disclosure is necessary or appropriate under applicable law. Nothing in this policy is intended to limit any legal defenses or objections that you may have to a third party's request to disclose your information.
We will keep your information only for as long as we need it to provide you services, manage our business, or as required by law or contract.
We're a global organization, and our computers are in several different places around the world. We also use service providers whose computers may also be in various countries. This means that your information might end up on one of those computers in another country, and that country may have a different level of data protection regulation than yours. By giving us information, you consent to this kind of transfer of your information. No matter what country your information is in, we comply with applicable law and will also abide by the commitments we make in this privacy policy.
We have agreements with third parties and have adopted other security measures in place to protect against the loss, misuse, and/or unauthorized alteration of the information under our control or under the control of our service providers. Your personally identifiable information is protected by utilizing both online and offline security methods, including firewalls, passwords, and restricted physical access to the places where your information is stored. Although we use industry-standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain free from security issues. In the event of a security breach involving your personal information, we will make any legally required disclosures to you in the most expedient time possible and without unreasonable delay, consistent with the legitimate interests of law enforcement or any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Identity theft and the practice currently known as “phishing” are of great concern to DialogoVivo. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your username, password, credit card information, or national identification number in an unsolicited email or telephone communication. For more information about phishing, visit the Federal Trade Commission's website.
You can access, correct, or delete your personal information from your DialogoVivo Profile in the Mobile Application
As part of our default settings to share saved and recommended content, we send emails to our users. You may opt out of receiving these, and updates on our service and your use, by using the unsubscribe feature on any of our email correspondence or from your account settings. We will try to communicate with you only according to your instructions, although it may take some time to process your request.
Please note this Privacy Policy will change from time to time. We may amend this Privacy Policy at any time by posting the amended terms on our website that you can access at dialogovivo.com. All amended terms shall automatically be effective thirty (30) days after they are initially posted on the website. If we make any material changes to our Privacy Policy that affect user information already stored in our database, we will post a prominent notice on our website notifying users that our Privacy Policy has changed. Our use of your information shall be governed by the terms and conditions of our Privacy Policy in effect when you first use our application or thirty (30) days after the terms are changed, as explained above.
If you have questions or concerns regarding this Privacy Policy, you should contact us at privacy@DialogoVivo.com.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. You also have the right to lodge a complaint with your local data protection authority.